Emergency Preparedness

Toll-Free Emergency Hotline for
Patients and Providers
888-33-KIDNEY (888-335-4363)
During non-emergency times, you will hear a recorded message.

Chronic dialysis facilities and patients are usually not included in state and local disaster plans and must therefore plan for their own survival. Because dialysis facilities provide life-sustaining treatment to patients with renal failure, it is imperative that they be as prepared as possible in the event of an emergency. Dialysis facilities should notify the following organizations during their emergency planning phase to ensure external support in the event of a disaster:

• Local/regional emergency planning department
• Local/regional health department
• Local/regional social services department
• Emergency responders (fire, law enforcement, rescue)
• Utility providers (electricity, water, gas, telephone)
• Transportation vendors

Patients should likewise prepare themselves for emergency situations that may prevent them from getting to their dialysis treatment.

Providers and patients can find helpful emergency planning and preparedness resources by clicking on the links to the left.