MARC Mid-Atlantic Renal Coalition
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Richmond, VA 23236
Phone: 804.320.0004
Fax: 804.320.5918
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Clinical > Emergency Preparedness > Patient Resources

Patient Resources

Following are links to a number of resources created by the Kidney Community Emergency Response (KCER) Coalition, CMS, dialysis providers, and other organizations to assist patients in preparing for emergencies.

Emergency Hotlines & Information

Below are toll-free phone numbers that will be activated to provide information in the event of an emergency. Please note that these numbers will not be active under normal operating circumstances:

DaVita Dialysis (or Total Renal Care):

1-800-400-8331

Fresenius Medical Care (FMC or BMA):

1-800-626-1297

Dialysis Corporation of America (DCA):

1-888-730-6164

American Renal Associates (ARA):

1-888-880-6867

Renal Advantage, Inc. (RAI):

1-800-403-2530

Independent Dialysis Foundation (IDF):

1-866-611-9028

National Emergency Family Registry and Locator System (NEFRLS):

1-800-588-9822 or https://egateway.fema.gov/inter/nefrls/home.htm



Preparing for Emergencies: A Guide for People on Dialysis (PDF) Each new dialysis patient receives a copy of this helpful booklet, which contains information on gathering and carrying important medical information, making alternative arrangements for treatment, and what diet to follow if dialysis must be delayed during an emergency. This guide was published by the Centers for Medicare and Medicaid Services. A Spanish version (PDF) is also available.

Emergency Preparedness Guide: A Resource for ESRD Patients (PDF) is an abbreviated version of the CMS publication Preparing for Emergencies: A Guide for People on Dialysis.

LA-DEEP Coalition's Dialysis Patient Emergency Planning Needs Assessment Questionnaire is a tool intended to be used by dialysis facility staff in cooperation with dialysis patients. It can assist in determining the preparedness level of the patient and in identifying areas in his/her plan which need further development.

Kidney Community Emergency Preparedness and Response (www.kidney.org/help), managed by the National Kidney Foundation, provides essential information to help dialysis patients, transplant recipients, and kidney health care professionals before and during emergencies.

The Kidney Community Emergency Response (KCER) Coalition's Patient Assistance Response Team is actively engaged in providing disaster preparedness information for patients and their families.

Resources for coping with disasters (from MedlinePlus, a service of the U.S. National Library of Medicine and the National Institutes of Health)

The National Resource Center on Advancing Emergency Preparedness for Culturally Diverse Communities offers a variety of emergency preparedness resources translated into many different languages.

Planning for Natural Disasters and Other Types of Emergencies (PDF) This publication, produced by the National Kidney Foundation and the TransPacific Renal Network, is a guide for both dialysis facilities and patients preparing for emergencies.

Save a Life - What You Need to Know about Emergency Preparedness for Individuals with Kidney Disease (courtesy of the Coalition) (PDF) This document explains what is required in order to provide dialysis treatments, as well as what providers, patients, and emergency responders should do to prepare and provide for dialysis patients during an emergency.

Key Information to Help Individuals with Kidney Failure during an Emergency or Disaster (courtesy of the Coalition) (PDF) This 1-page document has contact information and links to a variety of important services, including the ESRD Networks, how to obtain the status of dialysis facilities, where to register as or find volunteer staff, assistance for transplant patients, and information on available supplies, equipment, and medications.

The Nephron Information Center has an extensive website dedicated to disaster preparedness for kidney patients and their providers, including an evacuee emergency data form that can be downloaded, completed, and taken with patients to other dialysis facilities. 

Preparing for and Responding to Specific Hazards (from the Centers for Disease Control & Prevention) Information that can be applied to all types of disasters. 

The USDA's Food Safety and Inspection Service provides tips for keeping food safe during an emergency

Reference Guide to Water System Emergencies (from the Virginia Beach Department of Public Utilities) Critical Care Facilities newsletter to assist facilities and patients in preparing an emergency water supply plan.



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