professionalism & conflict resolution

*Clicking the webinar session links below will direct your browser away from the MARC website. If this is your first time viewing a webinar recording, it could take several minutes to load, depending on your connection speed. Dial-up connections to the Internet will take an extremely long time to load.

The Patient Whisperer: Compassionate Care for Challenging Situations
January 2010

Please download and/or print the following, which accompany the WebEx presentation:

MARC Professionalism
December 2013

A Team Approach to Managing Mental Health Illness in a Dialysis Clinic
December 2012

Managing Conflict in Your Dialysis Center
January 2012

Polishing Up on Professionalism (PowerPoint Presentation)
June 2003

Professionalism in the Workplace (PowerPoint Presentation)
May 2003


Webinar Troubleshooting:  Download the WebEx Networking Recording Player