300 Arboretum Place   Suite #310
Richmond, VA 23236
Phone: 804.320.0004
Fax: 804.320.5918
Patient Toll Free 866.651.6272
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Dialysis Providers > Emergency Preparedness

Emergency Preparedness

Click here to access a listing of emergency facility closures in the Network 5 area

Toll-Free Emergency Hotline for
Patients and Providers

888-33-KIDNEY (888-335-4363)
During non-emergency times, you will hear a recorded message.

Chronic dialysis facilities and patients are usually not included in state and local disaster plans and must therefore plan for their own survival. Because dialysis facilities provide life-sustaining treatment to patients with renal failure, it is imperative that they be as prepared as possible in the event of an emergency. Dialysis facilities should notify the following organizations during their emergency planning phase to ensure external support in the event of a disaster:

  • Local/regional emergency planning department
  • Local/regional health department
  • Local/regional social services department
  • Emergency responders (fire, law enforcement, rescue)
  • Utility providers (electricity, water, gas, telephone)
  • Transportation vendors

Patients should likewise prepare themselves for emergency situations that may prevent them from getting to their dialysis treatment.  MARC has develooped What If..? Emergency Preparedness Tools, including posters, fact sheets, and checklists to help patients of all modalities and professionals take the first steps to being better prepared for the event of an emergency. Materials are also available in Spanish.  Click here to access the What If...? resources.

Providers and patients can find additional helpful emergency planning and preparedness resources by clicking on the links to the left. 


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